Last Updated: October 2025

Welcome to Saman — your trusted online destination for beauty, skincare, and self-care essentials in Bangladesh.
By accessing or using www.saman.com.bd (the “Website”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This Website is owned and operated by Saman.
Throughout the site, the terms “we”, “us”, and “our” refer to Saman.
By using this site, you acknowledge that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:

• Use the website in any way that causes harm or disruption

• Try to gain unauthorized access to our system or user data

• Copy, distribute, or exploit any content for commercial purposes without permission

3. Product Information

We aim to display accurate product descriptions, images, and prices.
However, Saman does not guarantee that all information is error-free or complete.
If an error occurs (such as a pricing or stock mistake), we reserve the right to correct it and cancel or modify affected orders.

4. Orders & Payments

• All orders placed through our website are subject to acceptance and availability.

• Prices are shown in Bangladeshi Taka (BDT) and include VAT where applicable.

• We accept payments via cash on delivery, mobile banking, and secure online payment gateways.

• Once your order is confirmed, you will receive an email or SMS confirmation.

Saman reserves the right to cancel any order due to stock unavailability, system error, or suspected fraud.

5. Shipping & Delivery

• We deliver products across Bangladesh within the estimated delivery time shown at checkout.

• Delivery times may vary based on your location and product availability.

• Shipping charges (if any) will be displayed before checkout.

• You must provide accurate delivery information. We will not be responsible for delays or losses due to incorrect addresses.

6. Returns & Refunds

We want you to love your purchase!
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery.
Refunds or replacements are processed after verification.
Please note:

• Used, unsealed, or altered products cannot be returned for hygiene reasons.

• Refunds (if approved) will be issued to your original payment method within 7–10 working days.

7. Intellectual Property

All content on this website—including text, images, logos, and graphics—is the property of Saman and protected by copyright laws.
You may not reproduce, copy, or use any materials without our written permission.

8. Limitation of Liability

Saman shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
We provide all content and services “as is” without any warranty or guarantee, express or implied.

9. Privacy Policy

Your privacy is very important to us.
Please review our Privacy Policy to understand how we collect and protect your personal information.

10. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and all activities under your account.
We reserve the right to suspend or terminate accounts found violating our terms or engaging in fraudulent activity.

11. Modifications to Terms

Saman reserves the right to modify, update, or replace any part of these Terms at any time.
Changes will take effect immediately upon posting on this page.
Your continued use of the site after any modification means you accept the updated Terms.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

Saman
📞 Phone: 01817119491
🌐 Website: www.saman.com.bd
📧 Email: support@saman.com.bd